Terms and Conditions
Please read our terms and conditions so that you can understand how our company can provide you with the top notch services that it provides. Please read prior to making your order as by making your order you agree to our terms and conditions:
- We aim to always provide the best possible services. Should you encounter any issues with our site such as incorrect emails, lack of connectivity or any other issues please report them to us.
- Delivery failure should always be reported to us immediately in case of incorrect emails and other issues.
- All of our staff and contractors sign nondisclosure agreements and your documents and information are treated as strictly confidential. Should any information leak however our liability is limited to the amount that you have paid to us.
- We are not liable for the content of any document that we provide and they should be fully checked for accuracy prior to use. Especially when they are safety critical. Our liability for any damages caused by inaccuracies is limited to the amount that you have paid to us.
- To request a refund you should send us an email detailing your reasons and your request will be investigated through our quality assurance department.
- Liability of our service is limited to the amounts we receive from the client. You may cancel your order at once if you do not agree to comply with this condition.
- All documents can be revised for free if you submit a request for revisions within 30 days of receipt of your document.
- We outsource all of our SEO work, but should you have any issues please report them directly to us.
- Our website videos are for marketing purposes only and use professional actors.
If you have any issues with the terms and conditions or require further information or clarification please contact us directly.
Please ensure that all files you are sending us correspond one of the following formats: jpg, jpeg, gif, png, webp, psd, bmp, xcf, doc, docx, pdf, rtf, odt, uot, txt, xls, xlsx, ods, ppt, pptx, odp, ogg, wav, zip, 7z, xz, rar, tar, gz, bz2, tgz, tbz, tbz2, txz, lzma. We are not liable for issues with delivery of files of the not supported file formats.